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This is the best thing for people who do not understand insurance. I love this program. -Health Plan Family Member

Everyone has always been extremely helpful and friendly. I speak with Insurance Company representatives all day long and CCM is absolutely one of the best to work with.

 

The wellness nurse has been in touch with me regarding various recommendations for my health over the past few years and guided me through the maze of assisting me in finding doctors that were covered by my insurance to take care of my health. I appreciate her efforts.

 

The help we received was exceptional.  We were both very grateful to have someone to reach out to in our time of need and our CCM nurse was the best. Thank you!!

 

I have had the “sugar” for 10 years, my Dad had it and my son has it. I like having a nurse available to me so that I am able to call her if I have questions regarding my health. Her name and number is taped to my refrigerator. It’s a good benefit to have.

 

My nurse was always very concerned with my well being and health and stayed in touch on a regular basis to see if I needed anything extra.

 

[The Nurse Case Manager] has been a very excellent person to work with.  She answers my questions.  If she doesn’t have an answer she’ll get the answer for me.  She helped me get some equipment approved that I needed.  She helped me apply for Social Security Disability, and I have been approved. A 10/10 for sure.

 

This was my first experience with a Workers’ Comp situation.  The coordination and communication on your part was excellent.  [My CCM Nurse] was an excellent source of information and very helpful while I was out of work and after returning to work.  I was able to rely on her for any follow up needed.  She also offered to forward emails as I was not able to logon to my computer (went ABOVE and beyond expectations).

 

[My CCM Nurse] understands that I want to work, but I cannot work while in pain. She has done a great job getting me the needed treatments so I can continue to work!

 

The nurse I had is an asset to the Corporate Care Management team. She is an efficient communicator, expert in resolving and identifying management of our daughter’s illness and a skilled listener.

 

I’d like to say my CCM nurse was very helpful in getting a STAT MRI approved for me, and this was the fastest approval I have ever gotten.