Survey

Feedback from members and those we have worked with is very important to us. Your feedback will improve our service and help others know what to expect from us. Thank you for taking the time to complete this survey.

In order to make sure your comments are received by the correct department, please indicate what program you would like to provide a survey for:

Case Management under a Health Plan

Population Health

Leave Management

Health Utilization Management

Case Management under Workers’ Compensation or Disability Benefits

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My CCM nurse has gone above and beyond the call of duty, took her time to go over all issues with me and resolved all problems.

My CCM Nurse…is very professional and caring. She cares just like a family member. [She is] easy to talk to, asks and answers questions very professionally [and] she even shared a few tears with me.

I’d like to say my CCM nurse was very helpful in getting a STAT MRI approved for me, and this was the fastest approval I have ever gotten.

[CCM] really helped me learn it was okay to ask questions and be my own advocate.

The CCM Intake Coordinator was a great pleasure to work with. She was quick and efficient and held a decent conversation with me as we worked through getting prior authorization. She is a great individual to work with.

My nurse was always very concerned with my well being and health and stayed in touch on a regular basis to see if I needed anything extra.

Everyone has always been extremely helpful and friendly. I speak with Insurance Company representatives all day long and CCM is absolutely one of the best to work with.

“This was a last minute situation for a patient. The intake coordinator handled it very, very well. I couldn’t have been more pleased. She made sure to get it done before the end of the year so they could get the supplies under their policy because they reached the deductible.”

I handle all of the authorizations for a large practice and I will say that I work with many different authorization vendors, and there are none more professional than all of your associates who work at Corporate Care Management that I’ve had the pleasure of speaking with.

From a Provider: [My CCM Nurse] was absolutely wonderful, kind, professional and efficient. I would work with her at any point during my career. Thank you.