Survey

Feedback from members and those we have worked with is very important to us. Your feedback will improve our service and help others know what to expect from us. Thank you for taking the time to complete this survey.

In order to make sure your comments are received by the correct department, please indicate what program you would like to provide a survey for:

Case Management under a Health Plan

Population Health

Leave Management

Health Utilization Management

Case Management under Workers’ Compensation or Disability Benefits

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The nurse that has been calling us is the most wonderful, encouraging person that I think I have ever met in my 70 years. She has been a friend to our family. Not just advising but a friend. I count her as one of my dearest friends and I can’t thank you enough for sending her our way. She is amazing. Thank you so much.

I have had the “sugar” for 10 years, my Dad had it and my son has it. I like having a nurse available to me so that I am able to call her if I have questions regarding my health. Her name and number is taped to my refrigerator. It’s a good benefit to have.

I work frequently (nearly every day of the week) with the representatives of CCM and it is always a great, easy, and quick call. They are always friendly and help with anything I request, even when it is multiple patients. Job well done, they are fantastic!

[CCM] really helped me learn it was okay to ask questions and be my own advocate.

I handle all of the authorizations for a large practice and I will say that I work with many different authorization vendors, and there are none more professional than all of your associates who work at Corporate Care Management that I’ve had the pleasure of speaking with.

“This was a last minute situation for a patient. The intake coordinator handled it very, very well. I couldn’t have been more pleased. She made sure to get it done before the end of the year so they could get the supplies under their policy because they reached the deductible.”

The CCM Intake Coordinator was a great pleasure to work with. She was quick and efficient and held a decent conversation with me as we worked through getting prior authorization. She is a great individual to work with.

This was my first experience with a Workers’ Comp situation. The coordination and communication on your part was excellent. [My CCM Nurse] was an excellent source of information and very helpful while I was out of work and after returning to work. I was able to rely on her for any follow up needed. She also offered to forward emails as I was not able to logon to my computer (went ABOVE and beyond expectations).

My experience with Corporate Care was wonderful! I could not be more pleased.

My CCM nurse has been awesome in the help and concerns for my son and his healthcare and issues we have had. I can’t thank her enough for the prompt responses.