My CCM nurse has been awesome in the help and concerns for my son and his healthcare and issues we have had.  I can’t thank her enough for the prompt responses.

An [Intake Coordinator] assisted today in getting a surgery authorized for us for a patient who is scheduled for surgery next Tuesday.  She was very helpful and very professional.

This is a good program. It’s nice that the nurse calls to see how I am doing. She answered some good questions for me. I am now retired and I was a welder. Having my insurance and being able to speak with a nurse is a good benefit for retirees.

From a Provider: [My CCM Nurse] was absolutely wonderful, kind, professional and efficient. I would work with her at any point during my career. Thank you.

My CCM nurse was amazing helping me. She responded in a professional and timely fashion.  Every time I spoke with her she was very pleasant and helpful with every question.

[The Nurse Case Manager] has been a very excellent person to work with.  She answers my questions.  If she doesn’t have an answer she’ll get the answer for me.  She helped me get some equipment approved that I needed.  She helped me apply for Social Security Disability, and I have been approved. A 10/10 for sure.

I’d like to say my CCM nurse was very helpful in getting a STAT MRI approved for me, and this was the fastest approval I have ever gotten.

I have had the “sugar” for 10 years, my Dad had it and my son has it. I like having a nurse available to me so that I am able to call her if I have questions regarding my health. Her name and number is taped to my refrigerator. It’s a good benefit to have.

The nurse that has been calling us is the most wonderful, encouraging person that I think I have ever met in my 70 years. She has been a friend to our family. Not just advising but a friend. I count her as one of my dearest friends and I can’t thank you enough for sending her our way. She is amazing. Thank you so much.

[CCM] really helped me learn it was okay to ask questions and be my own advocate.