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Absence Management

Workers’ Compensation & Disability – Return To Work Services

CCM offers effective Absence Management services to employers struggling with Workers’ Compensation, NYS Paid Family Leave, Family Medical Leave Act and disability absences. CCM’s Absence Management Team includes nurse case managers and administrative coordinators who utilize CCM’s proprietary technology to facilitate medical treatment and return to work. CCM provides a customized return to work strategy for union and non-union organizations.

Our goal is to provide consistent results and savings for our clients by supporting safe and timely return to work for employees in the most efficient and cost-effective manner.

Workers’ Compensation and Disability Case Management

CCM employs a system of early case intervention to prevent lost time and aggressive case management for any work related injury or disability. Early case intervention enables the nurse case manager to assist the employee through the claim and recovery process. CCM establishes early and frequent communication with employers, employees, medical providers and insurance carriers to expedite diagnosis and medical treatment, and develop successful return to work strategies. Implementing this method allows for prompt intervention when confronted with any barriers for recovery or return to work.

Reasonable Workplace Accommodations Assistance

Do you struggle with how to handle requests for accommodations and how the accommodation process should work?

CCM is the solution! CCM works with the employer, employee and physician to ensure that your organization provides reasonable and necessary accommodations to qualified employees with disabilities.

Proprietary System for tracking Planned and Unplanned Absences

We understand the necessity of tracking disability absences and accommodations regardless of the source of the disability. CCM has created a proprietary tracking and reporting system that produces reports delineating all light duty, modified duty, and accommodations granted to employees.

Development & Implementation of Individualized Return to Work Plans

CCM builds a collaborative relationship between the injured or disabled worker, their supervisor, claims adjuster, healthcare provider and risk manager to create an individualized return to work plan for each employee; this provides an excellent foundation for a successful return to work program company wide.

Special Requests

CCM provides management services for a wide variety of requests falling outside of typical health plan, workers’ compensation and disability plan benefits. We are experts at reviewing medical information to justify or refute claims made by employees.

Get in touch with CCM today!

From a Provider: [My CCM Nurse] was absolutely wonderful, kind, professional and efficient. I would work with her at any point during my career. Thank you.

 

The nurse was wonderful. She contacted me several times during my absence and was very helpful. She really raised my spirits through a difficult time for me. You are very lucky to have her on your team! Thank you all.

 

An [Intake Coordinator] assisted today in getting a surgery authorized for us for a patient who is scheduled for surgery next Tuesday.  She was very helpful and very professional.

 

My CCM nurse has been awesome in the help and concerns for my son and his healthcare and issues we have had.  I can’t thank her enough for the prompt responses.

 

This program is valuable and the nurse was helpful. I can understand the importance of following up with my diabetes.

 

I have had the “sugar” for 10 years, my Dad had it and my son has it. I like having a nurse available to me so that I am able to call her if I have questions regarding my health. Her name and number is taped to my refrigerator. It’s a good benefit to have.

 

The wellness nurse has been in touch with me regarding various recommendations for my health over the past few years and guided me through the maze of assisting me in finding doctors that were covered by my insurance to take care of my health. I appreciate her efforts.

 

My CCM nurse was amazing helping me. She responded in a professional and timely fashion.  Every time I spoke with her she was very pleasant and helpful with every question.

 

Everyone has always been extremely helpful and friendly. I speak with Insurance Company representatives all day long and CCM is absolutely one of the best to work with.

 

“This was a last minute situation for a patient. The intake coordinator handled it very, very well.  I couldn’t have been more pleased.  She made sure to get it done before the end of the year so they could get the supplies under their policy because they reached the deductible.”